Multiplex adopts a performance-driven approach using AI on the One Leadenhall high-rise project
Key results
Delays minimized
By measuring pace and weekly completion rates.
Improved trade collaboration
By focusing conversations on objective data.
Rework avoided
By tracking incompletions, loose ends, and lagging activities.
Multiplex’s adoption of Buildots at the 40,000 sqm, 33-storey iconic One Leadenhall development in London marked a strategic shift toward performance-driven construction management. Using objective, site-based data, the team gained greater visibility into progress, strengthened trade accountability, and improved overall productivity. The collaboration highlights how modern technology can elevate delivery on complex, high-rise projects.
Challenge
Managing complex high-rise construction required accurate tracking of subcontractor progress, better coordination, and more reliable reporting. Traditional methods were time-consuming and often failed to reflect the true status of the project.
Solution
Buildots enabled Multiplex to proactively manage site performance using real-time, AI-driven insights:
- Activity forecasting: Identified high-risk activities by tracking actual progress against planned schedules, highlighting potential delays before they occurred.
- Objective weekly tracking: Replaced manual reporting with consistent, data-driven updates to support more accurate planning and decision-making.
- Unfinished work detection: Flagged incomplete tasks and “loose ends” (e.g. activities repeatedly stalling at ~90% completion), ensuring issues were resolved before moving to the next stage.
- Improved trade coordination: Gave teams a clear, shared view of site status, enabling more productive weekly meetings and faster interventions.
“Buildots has enabled us to base trade collaboration on objective data. This has resulted in a proactive approach in identifying activities at risk of delay to enable efficient plans and solutions to be implemented.”
Andrew Feighery, Project Director | Multiplex
Results
This shift moved teams from a reactive “wait and respond” approach to a proactive, performance-driven workflow defined by:
- Enhanced design coordination: BIM teams used up-to-date site data to refine designs and respond to changes quickly.
- Earlier risk identification: Teams could pinpoint delays in advance and take corrective action before impacting timelines.
- Stronger accountability across trades: Transparent, objective data reduced reliance on subjective updates and improved ownership of progress.
- Reduced rework and inefficiencies: Systematic tracking of incomplete work prevented issues from being carried forward across floors.
“Buildots allowed me to communicate where the project was heading to my key trades and say to them: ‘Look at the red section! If we don’t do anything about that, we're heading towards a serious delay. What can we do to change course?' In high-rise projects with many repetitions, that's extremely valuable.”
Sam Martin-Simons, Package Manager | Multiplex
A leading global contractor with a strong track record in delivering large-scale projects across multiple sectors, Multiplex has been at the forefront of innovation, championing BIM and digital design coordination.
