All Jobs

Join Buildots

Open Positions

Construction Account Manager

Customer Success USA

About The Position

About Buildots

Buildots is revolutionizing the construction sector by introducing advanced AI and Computer Vision technologies into the traditional construction world. The platform seamlessly transforms construction sites into digital environments, where data is the key for saving time and minimizing costs.

The product is already live on sites in more than 10 countries, creating tremendous value for our clients and users. The Company has raised over $100M and is backed by a top-notch investors team that includes VCs, construction industry leaders, and well-known angel investors.


Key Responsibilities:

  • Lead the relationship, implementation, and success of one of Buildots’ largest clients
  • Continuously work to identify ways to maximize the platform's value for the clients, and map unique needs critical to making Buildots the focal point of their processes.
  • As a CS Account Manager, your client-facing role is at the heart of the Buildots service offer, front and center of the Buildots power house and all its brilliant teams. You will be taking ownership, driving improvement and results over different business areas: business development, marketing, and product. 
  • Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it.
  • Responsible for the smooth operations of the project and primary point of contact for all the project team.
  • Fast thinking, problem solver, ability to pass on information to the relevant internal teams for action. Understand the complexities and work with our internal project managers to best configure the system to support these projects.
  • Continuing success: responding to requests, making sure our clients succeed in using the system to improve their process and outcome, and in turn, continually look to improve the way we operate
  • Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features.


Requirements:

  • Background of at least 5 years in Civil engineering /construction project management
  • Experience as a VDC Manager in construction projects - Advantage 
  • Passionate about construction and believe in the impact that using advanced technologies could bring to the construction industry. 
  • Pro-active and independent achiever, self-learner, able to handle a task from idea to production, able to take ownership of the tasks at hand
  • People and communication skills, comfortable having conversations with a diverse range of clients across different roles, countries, and cultures in person, over the phone or on video calls to deliver complex messages.
  • Great analytical and technical skills - know your way around construction models (Revit, Navisworks), project schedule (P6, power project), and feel comfortable with complex graphs data. 
  • Experience as a CS in a construction-tech company providing a product for site teams - Advantage 
  • Good vibes and a sense of humor – a must-have!

Application